Question 1

What if I'm not happy with the design?

Accepted Answer

We offer free revisions during the 30-day warranty period. Your satisfaction is guaranteed.

Question 2

How long does it take?

Accepted Answer

1-3 working days from the moment you submit your content and requirements.

Question 3

What do I need to provide?

Accepted Answer

Your business info, logo, photos, text content, and any design preferences. We'll guide you through it.

Question 4

Can I update my website later?

Accepted Answer

Yes! During the 30-day warranty period, we handle all updates for free. After that, small updates (text changes, image swaps, minor tweaks) are available from RM 50.

Question 5

Do I own my domain?

Accepted Answer

Yes! The domain is registered under your name. You fully own it and can transfer it anytime.

Question 6

What counts as a small update vs a larger change?

Accepted Answer

Small updates include text edits, swapping images, updating contact info, or changing business hours. Larger changes like adding new sections, redesigning layouts, or adding new features are quoted separately.

Question 7

What's included in the yearly renewal?

Accepted Answer

Essential renews at RM 388/year and Business at RM 688/year. Renewal covers domain, hosting, SSL certificate, and technical support to keep your site running smoothly.

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